If your delivery has been attempted by one of our couriers, the parcel may have been left in a secure location around your property, or they may have taken the parcel back to the depot. In either of these cases a card will be left advising you that they have attempted delivery and what to do next.

If you have any problem with a delivery or require the tracking information, please contact us. If your parcel is being delivered by DPD, you can also use the DPD app to contact the courier directly.

If there are any items missing from your parcel and you have not received an email to inform you of a stock cancellation, please contact us.